Shipping policy
VonneHill Studios: Standard Shipping Policy
At Vonnie Hill Studios, we are committed to delivering your orders promptly while maintaining the quality you expect. Please review our shipping timelines below.
Shipping Timeframes
-
Premade Items:
- Orders for premade items are processed and shipped within 1-3 business days.
-
Preorder Items:
- Preorder items require additional production time and are shipped within 3-4 weeks of order placement.
Shipping Details
- Carrier Services: All orders are shipped via trusted carriers to ensure timely delivery.
- Tracking Information: Once your order is shipped, you will receive an email with tracking details to monitor your package.
Additional Notes
- Combined Orders: If your order contains both premade and preorder items, the entire order will ship together once all items are ready.
- Delays: While we strive to meet these timeframes, unforeseen circumstances such as carrier delays or high order volumes may occasionally affect delivery times.
- International Shipping: International orders may be subject to customs processing and additional delays, which are beyond our control.